Linked work items and comments

When you open i-ODO on an email that already has a work item, the pane shows it under Linked work items: its type, number, title and state, with a link to open it in Azure DevOps. This works for work items your colleagues created from the same email too.

Comments

Select Comments under a work item to see its discussion, newest first. The first work item's comments open automatically. i-ODO shows five at a time; select Show more for older ones.

• Images in comments appear as [image] links. Open the work item in Azure DevOps to see them.
• i-ODO's own [Tracking] comment is hidden, and isn't counted.

Other emails in the conversation

If a different email in the same conversation has a work item, i-ODO names it in the pane, so you can check before creating another. If that work item is tracking the conversation, it's shown in full with its comments.

More than one work item

One email can have several work items, for example a Bug and a Task. Select Create another work item from this email to add one; i-ODO lists them all.

All guides - Next: Track a conversation