i-ODOThe Outlook add-in for Azure DevOps
Email in. Work item out. Nothing lost.
Requests arrive by email, but the work happens in Azure DevOps. i-ODO turns any email into a work item in seconds, with its formatting, screenshots and attachments intact, and keeps the rest of the conversation where your team can see it.
Sound familiar?
- Copying an email into a work item, then fixing the formatting and pasting the screenshots back in one by one.
- Saving attachments to your desktop just to upload them again.
- The customer's follow-up sits in one person's inbox while the team works from an out-of-date ticket.
- The same request logged twice, because nobody could tell it was already on the board.
i-ODO fixes all of that, from inside Outlook.
How it works
- Open the emailSelect i-ODO beside any email in Outlook, on your computer, in the browser or on your phone.
- Check the detailsThe title, type, sprint, assignee, tags and attachments are filled in for you. Change anything you like.
- CreateThe work item lands on your team's backlog with the whole email in it. Tick one box and later replies follow it there.
Everything the email had, and more
The email is the source of truth
The work item gets the email as it was written: formatting, inline images, a From, Sent and To header, and every attachment. Add the original .eml for an exact copy.
Works with your process
Scrum, Agile, Basic or CMMI. i-ODO picks the right work item type, the right body field and the right parent level for your project, and asks for any extra required fields.
Straight onto the right backlog
New items go into your team's area and current sprint, assigned to you, with your usual tags and an optional parent. Nothing to tidy up afterwards.
The whole conversation, not just the first email
Turn on tracking and every later reply, including your own, is added to the work item with its attachments. The history lives with the work, not in someone's inbox.
No more double handling
Open an email and i-ODO shows the work items already made from it, their state and the latest comments. Everyone can see it's in hand.
Your data stays yours
i-ODO runs inside Outlook and sends your email straight to your own Azure DevOps. There's no server in between, nothing copied to a third party, and no tracking.
Made for teams who live in Azure DevOps
Development teams
Bug reports and change requests go onto the backlog with the screenshots that explain them.
Service and support teams
Run requests on Azure Boards, and keep every customer reply on the ticket.
Project and delivery leads
Stakeholder decisions made by email are recorded against the work they affect.
Consultancies and IT providers
Client requests become trackable work in seconds, in whichever process each project uses.
Works where you do
Outlook on the web, new and classic Outlook for Windows, and Outlook for iOS and Android. i-ODO follows Outlook's light and dark themes, and your settings follow you between devices. All it needs is a work or school Microsoft 365 account and an Azure DevOps organisation on the same Microsoft Entra ID.
Built by Inforge
Inforge is a Brisbane technology services business and a member of the Microsoft AI Cloud Partner Program, built on more than 20 years in ICT. We run our own work in Azure DevOps, and our requests arrive by email too. i-ODO is the tool we wanted, so we built it, and now we're bringing it to other teams.
Digital operations. Sorted.
All of i-ODO for less than a coffee a month
A$5 per user per month
- Every feature, for every user: formatting, images and attachments, conversation tracking, linked work items and comments, and mobile.
- Scrum, Agile, Basic and CMMI projects, as many as you like.
- The full product free for 30 days, so your team can try it on real email first.
Save one round of copy, paste and re-attach a month and it has paid for itself.
Start your 30 days free
i-ODO is coming to Microsoft Marketplace. Until then, email info@inforge.com.au and we'll set your team up with a free trial.